Refund policy

Refund & Return Policy

At Lukora, all sales are considered final unless the item is damaged or incorrect.

We encourage customers to carefully review product details, sizing, and descriptions before making a purchase.

Returns
We do not accept returns for items that are not damaged or defective.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery. We will review the case and offer a replacement or refund if approved.

Return Conditions
If a return is approved, the item must be unused, in original packaging, and in the same condition as received.

Return Shipping
Customers are responsible for return shipping costs.

Unclaimed Packages
If a package is not collected and returned to us, no refund will be issued.

Contact
info@lukora.eu